How do I update my account details? (Name, Email)

If you want to make changes to your One NZ account details we've listed the different places you can do this below. The Rewards team don't have any access to your account details so are unable to make these changes for you.

How to update/change your account email:

You can find instructions on how to change the email address One NZ have under your account here: https://one.nz/faq/change-my-one-nz-or-customer-zone-account-email-address

How to update/change your account name:

If you want to change the name on a personal account you need to fill out this form: https://one.nz/help/my-one-nz/update-personal-account-details/

How to update/change your billing email:

You can find instructions on how to change the way your invoices are sent to you here: https://one.nz/faq/billing-change-delivery-method-my-one-nz-app

If you run into any issues it is best to call the One NZ Customer Care team on 0800 800 021.