I think there's an issue with the presale
What to do if you have any issues:
Stay calm! It gets busy, and some times that means everything is slower than is desirable. Don’t frantically push buttons, give everything time to load.
If you think there is an issue with the One NZ Rewards site, give it 5 minutes to sort itself out. If there is still an issue you can:
- Call 0800 102 902
- Email hello@onenzrewards.nz
If you have a problem with using the code you were issued on the ticketing partners site please contact us on the above details.
If you have any other problems with the ticketing partners website or your tickets you will need to contact the ticketing partner directly.